Returns & Exchanges

At Tip Top, we want you to love every piece you wear, but if something isn't quite right, we offer a hassle-free 30-day return policy. Items must be in their original condition with all tags attached to be eligible for a full refund or exchange.

1

Initiate Your Request

Log into your Tip Top account and visit the 'Order History' section to select the items you wish to return and receive a printable shipping label.

2

Package Your Items

Place the unwashed and unworn fashion items back into their original packaging, ensuring all designer tags and security seals remain intact.

3

Ship It Back

Affix the prepaid return label to your package and drop it off at any authorized courier location or schedule a home pickup through our portal.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing